OWP Help

Here’s a quick tech guide to our Online Watch Party and some troubleshooting tips

How to access the film:

1. Visit /watch to buy your ticket.
2. Follow the on screen prompts to make your purchase.
3. After a successful purchase the payment screens will redirect you back to /watch and you will now be “logged in” and can watch the films right away.

If this doesn’t happen or if you made your purchase on a different device you can click this link to log in and access the films.

–> Be sure to use the email associated with your purchase to log yourself in to the system.

• Again, follow the onscreen prompts. It will send you a email with a code to verify your purchase.

Some tips:

• The film is available “on demand”. You can watch all month long. Come back anytime and restart the video or scroll ahead to the section you previously stopped.
• You have to use the same email address you made the purchase with to log on.
• In some instances, if you purchased a ticket from us in the past you might have to first click the “sign out” link before purchasing this year’s ticket.
• In rare instances you might have to clear your browser’s cache to get the purchasing flow working properly.
• If all fails you can try a different browser or device.

For further help you can be email us at watchparty@trailfilmfest.com.

Enjoy the show!

2026 Presenting Sponsor